What should you pay particular attention to in order not to pay a fine?
The most common mistakes when traveling by public transport are as follows:
- You don't validate your ticket in the validator.
- You don't validate your ticket when entering the paid zone of the metro.
- You buy a 30-minute ticket, and it's not enough (warning! This can especially happen when traveling to the airport, which is why we strongly recommend buying a 90-minute ticket – if public transport is delayed and you don't reach your destination within 30 minutes, you are unfortunately required to buy another ticket).
What happens if ticket inspectors catch you and you don’t have a valid ticket?
Whatever the situation, if you don’t have a valid ticket during a check, the inspector has the right to fine you. Please bear in mind that telling him or her that you’re a tourist won’t work. The official fine is 2,000 CZK (approx. 80 EUR), but if you pay it on the spot, it is reduced to 1,200 CZK (approx. 48 EUR), and if paid within 15 days, it amounts to 1,500 CZK (approx. 60 EUR).
You can pay in Czech crowns or in euro or by card.
Before paying the fine, make sure the inspector is genuine. Sometimes inspectors don’t wear uniforms. However, they are required to prove their identity with a valid badge or sometimes an identity card, in both cases indicating that these inspectors are Prague Public Transport Company (Dopravní podník hlavního města Prahy) employees.
Where do I have to pay the fine?
If you didn’t pay the fine on the spot, you’ll have to pay in cash or by card at the headquarters of the Prague Transport Company (Dopravní podnik hlavního města Prahy or "DPP") or on-line on their website.
- DPP address: Na Bojišti 5, Prague 2 – New Town (Nové Město), counter number 10 or 11. Office hours: Monday and Tuesday from 10 a.m. to 5:30 p.m., Wednesday, Thursday from 8 a.m. to 6 p.m. and Friday from 8 a.m. to 3 p.m.
- DPP website to pay fines online: DPP – online payment of fines.
Do you have a complaint?
The behavior of the inspector was inappropriate, or would you like to complain about something else? Feel free to contact the Prague Public Transport Company (Dopravní podnik hlavního města Prahy) via the contact form or the Ombudsman.
