If you lose something in a public place or on public transport, you have several options to try to get the item back.
Lost and found service
- Address: 5 Karolíny Světlé Street, Prague 1 – Old Town (Staré Město)
- Opening hours: Mondays and Wednesdays from 8:00 to 12:00 and from 12:30 to 18:00
- Phone: +420 224 235 085
- E-mail: ztraty.nalezy@email.cz
The Lost and Found Service charges CZK 3 per day per item. You will be asked to show proof of identity when you hand in your item.
If you are the one who finds a lost item and you have some time to spare, do a good deed and go to the above-mentioned address to drop off the item. All you have to do is fill in a simple form with your name, or return the object completely anonymously if you prefer.
Online database
You can also try your luck with an online database eztraty.cz. Those who find an item (whether individuals or institutions) on a means of transport (including trains) or in a public place, register it there.
If you lose something on a tram or bus in Prague, contact the hotline of the Prague Public Transport Company (Dopravní podnik hlavního města Prahy) on +420 296 19 18 17. If you have forgotten an item on a Czech Railways (ČD) train, call customer service as soon as possible: +420 221 111 122.
Good to know
If you find someone's personal identification document (ID card, passport), bring it to the police station or the municipal office.
You can find everything about losing a personal document on this page.
